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CSET produces evidence-driven analysis in a variety of forms, from informative graphics and translations to expert testimony and published reports. Our key areas of inquiry are the foundations of artificial intelligence — such as talent, data and computational power — as well as how AI can be used in cybersecurity and other national security settings. We also do research on the policy tools that can be used to shape AI’s development and use, and on biotechnology.

Analysis

AI Safety and Automation Bias

Lauren Kahn, Emelia Probasco, and Ronnie Kinoshita
| November 2024

Automation bias is a critical issue for artificial intelligence deployment. It can cause otherwise knowledgeable users to make crucial and even obvious errors. Organizational, technical, and educational leaders can mitigate these biases through training, design, and processes. This paper explores automation bias and ways to mitigate it through three case studies: Tesla’s autopilot incidents, aviation incidents at Boeing and Airbus, and Army and Navy air defense incidents.

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